5 Common Mistakes to Avoid When Using a Visi Cooler in Your Store

A Visi Cooler is the unsung hero of retail spaces, keeping beverages and perishable goods chilled while enticing customers with a clear, well-lit display. But let’s be honest—just having a visi cooler isn’t enough. If you’re not using it right, you could be wasting energy, reducing product lifespan, or even driving customers away.

So, before your visi cooler turns into an overpriced storage box, let’s go over five common mistakes store owners make—and how to fix them.

1. You Overload the Visi Cooler

Most shop owners think, “Let’s fit all we can inside the visi cooler.” But this is a bad idea. Cold air needs space to move. If the cooler is packed tight, air can't flow well. Some drinks stay cold, but some won’t. That means waste!

Why It’s a Big Problem

Some goods won’t stay cold and may spoil. It makes the visi cooler work too hard, using more power. The motor may get too hot and stop working.

What You Should Do 

●     Read the visi cooler guide to check how much it can hold.

●     Make sure air can move well in the cooler.

●     Don’t block the visi cooler fan.

2. You Do Not Clean the Visi Cooler

A dirty visi cooler does not just look bad; it works badly too. Dirt and dust block the vents, so the cold air can't move well. Plus, spills and leaks can cause bad smells or even mold.

Why It’s a Big Problem

Dust makes the visi cooler and less cool. Dirty glass doors stop folks from seeing what’s inside. Mold or stains may make customers think your store is not clean.

 What You Should Do

●     Wipe the glass doors each day to keep them clear.

●     Clean the inside of the visi cooler each week.

●     Remove dust from the air vents and coils each month.

3. You Set the Wrong Temperature

Many store owners think, “If I make the visi cooler real cold, it’s good for my goods.” Wrong! If you set the temperature too low, ice forms in the cooler. That makes it hard for the cooler to work well. If the temperature is too high, drinks and food may not stay fresh.

Why It’s a Big Problem

Ice makes the visi cooler work slow and uses more power. Warm drinks can make folks stop buying from you. Also, food that spoils may make someone sick.

What You Should Do

●     Keep the visi cooler temperature set at 2°C to 8°C.

●     Check the temperature each day.

●     If you see ice, don’t just wipe it off—fix the temp!

4. You Block the Air Vents

Each visi cooler has vents to let air flow. If you block these, the cold can’t spread well. Some parts of the cooler get too warm, while others may get too cold.

Why It’s a Big Problem

Warm spots can make food spoil. The visi cooler works too hard and may break. You pay more for power than you need to.

What You Should Do

●     Make sure no goods block the vents.

●     Keep space between the goods so air can move.

●     If the cooler is not cold, check the vents first.

5. You Keep the Door Open Too Long

A visi cooler is not like your home fridge. If the door stays open too long, warm air gets in. In that case, the cooler must work extra hard to cool down. This makes your power bill jump and wears out the machine fast.

Why It’s a Big Problem

Cold air rushes out, so the cooler must use more power. Warm air makes ice build up on the inside. Drinks take longer to get cold.

What You Should Do

●     Train your staff to open and shut the door fast.

●     Don’t leave the door open when restocking.

●     Check the door seals to make sure they close tight.

Bonus Tip: Where You Put the Visi Cooler Matters!

Where you keep your visi cooler can make a big change in how well it works. If it’s near heat, it will have to work hard all the time.

What You Should Do

Keep the visi cooler away from ovens, stoves, and sunny spots. Make sure there is space around it so air can move. Don’t push it right up to the wall—leave some space at the back.

Final Statement

A visi cooler is a great machine for your store, but only if you use it the right way. If you overload it, don’t clean it, set the wrong temperature, block air vents, or leave the door open too long, it won’t work well. You’ll lose money on wasted stock and high power bills.

Fix these five mistakes, and your visi cooler will last long, work well, and help you sell more cold drinks and fresh food. If you need a good visi cooler for your store, check out Elanpro’s range of visi coolers. We are built to last, keep your goods fresh, and save power!